Frequently Asked Questions

We are sharing here some of the most common questions from our customers and professionals. If you have other questions not listed here, please reach out to us!

Yes! Please apply here. We will send you soon a code to activate your profile.

Great question! A Concierge is someone that can help a property owner to complete important tasks that are critical for their rental properties, anything from: receiving a guest, to changing the lock’s batteries to staying and verifying a work completed when a services professional has been summoned through Sookana. You don’t have to be a full time Concierge, just let us know what’s the time in which you will be available to help.

Yes, we want to make sure everyone feels safe in our platform.